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First Bank, get with the game

First Bank, a bank that I used to work for and who I have a great relationship - when I'm not overdrawn, has to get with the program on their mobile website access.

For about a week or two, I've tried checking my bank account using my iPhone, a common occurrence in Wichita Falls assuming the number of unique visitors we get from people who visit TRN.com with a cell phone browser.

I'll give them props for taking the initiative to develop a mobile web page. But don't launch it if it doesn't work.

First Bank has the know how to develop a mobile browser and then to launch a script that will redirect all of the phone users to the mobile site.

But if it doesn't work - and after talking to a rep yesterday who couldn't give me a date on the physical launch - keep it in the developmental stage.

I forget to pay my DSL bill and my account has been suspended (sad, I know). The only way for me to check my account is on my phone. Now, I'm unable to do so.

And after paying for the cell phone data plan I should be able to check the real web, rain or shine.

Most mobile sites have a link to visit the real site (ESPN, Twitter, etc...) So please First Bank, take down the site that doesn't work, or give me a real launch date to work with.

I don't want to hear the "when management thinks its ready to launch, we'll make it live" statement.

Posted by Clayton Hein at 10:28 AM | Permalink | Comments (0)